FAQs

Wax melts are chunks of scented wax that you place in a warmer, and when heated, they release a fragrance in your space.

You can melt soy wax in any kind of warmer. Some warmers use electricity or light bulbs, while others may use a tealight candle, which must be blown out once the melting process is finished to ensure fire safety. The difference in operation is based on the type of wax warmer. If you purchase a warmer, ensure you know what heat source it requires to operate properly.

A piece or two is plenty, depending on the size of the wax melt. We suggest changing your wax every couple of days or whenever you can no longer smell the scent. Some people believe using a smaller piece of wax will give a stronger scent throw for a shorter amount of time, and using a bigger piece will give off a bit of a lesser throw for a longer amount of time. As always, the smell is subjective! Do not add fresh wax to wax that has already burned through its fragrance, as it will not give off a stronger scent because it’s diluted.

Our luxurious Virgin Soy wax is a vegan blend of natural soy and coconut and a small amount of highly refined food-grade paraffin wax. It has a creamy white appearance, exceptional adhesion and provides an excellent fragrance throw, and exhibits an evenness of burn and wax consumption. Our coconut and soy waxes are toxin-free, paraben-free, and phthalate-free and come from renewable sources.

What is the shelf life of Magneauxlia Angels Candles? For optimal scent, we recommend using wax melts within one year of purchase. Ensure your wax melts are stored in a cool environment to prevent premature melting and in a closed tin or sealed bag to retain freshness.

Please be sure your order is complete and correct before checkout, as we cannot make changes or cancellations after it has been placed. However, if you missed an item and wish to add it to your order, we will do our best to try and add your missing item if your order has not already been placed into the packing queue. Please send an e-mail with the item name and quantity, and we will do our best to get them combined for you! If the order has already been pulled and packed, we are no longer able to add on. Thank you so much for your understanding!

Restocks are done seasonally, and signature items are supplied regularly. If there is an item you are waiting for, please use the back-in-stock notification located on the individual product pages. Follow us on Instagram and Facebook for the most up-to-date information and sneak peeks at upcoming openings and products!

It is recommended during the initial and subsequent burns of your candle to burn long enough to liquefy the entire top layer of wax, which can take a few hours. Allowing the candle to liquefy from edge to edge will keep the opening wide and prevent tunneling. If you feel there is another issue affecting the performance of your candle, please email Customer Service at magneauxlia.angels@gmail.com

It is recommended to trim candle wicks to 1/4" before each use. This will help prevent soot and extend the life of the candle. Do not drop matches or other flammable items into the candle.

Yes, we love to work with wholesale partners! Please email us at magneauxlia.angels@gmail.com for more information.

Little beads of what appear to be sweat at the top of the candle are a normal occurrence. Soy wax is a natural material and is sensitive to extreme temperature changes. The natural oil can separate from the soy wax, but it does not affect the quality of the candle, the way it burns, or the scent throw. Simply wipe the excess oil off with a dry paper towel and light up!